Sales Support - Call Team Member Training

Sales Support - Call Team Member Training

Professional Development

15 Qs

quiz-placeholder

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Sales Support - Call Team Member Training

Sales Support - Call Team Member Training

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Professional Development

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Created by

Chloe Williams

Used 1+ times

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15 questions

Show all answers

1.

MULTIPLE CHOICE QUESTION

5 mins • 1 pt

What category would a Construction Manager, who manages more than 10 people and does not do any manual labor be?

Cat 3

Cat 4

Cat 1

Cat 2

2.

FILL IN THE BLANK QUESTION

5 mins • 5 pts

What information do you need in order to qualify someone?

3.

MULTIPLE CHOICE QUESTION

5 mins • 1 pt

How many weeks in advance does Time Off need to be requested?

You can request Time Off and expect it to be approved the day of.

2 weeks

4 weeks

1 week

4.

MULTIPLE CHOICE QUESTION

5 mins • 1 pt

What category is a Firefighter?

Cat 3

Cat 1

Cat 5

Cat 4

5.

FILL IN THE BLANK QUESTION

5 mins • 3 pts

What do you say when you are greeting a lead who has answered the phone?

6.

MULTIPLE CHOICE QUESTION

5 mins • 1 pt

What is our callback number?

1-800-220-8865

1-800-202-8865

1-800-220-8863

1-800-240-8863

7.

FILL IN THE BLANK QUESTION

5 mins • 1 pt

What do we say to a lead who says they are too busy?

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