SHRM Ch8 (Learning and development)

A process designed to ensure employees understand the policies and procedures of the company when they first begin work, as well as understand how their job fits with the goals of the company, is called ______.

• employee onboarding

• employee orientation

• employee development

• employee training

______ is the process used to socialize new employees to their jobs and the company, including helping them acclimate to the culture and goals of the company.

• Employee onboarding

• Employee training

• Employee development

• Employee orientation

______ is the process of acquiring both tacit and explicit knowledge.

• Training

• Learning

• Development

• Experience

The systematic process of providing employees with the competencies—knowledge, skills, and abilities (KSAs)—required in order to do their current jobs is called ______.

• learning

• osmosis

• training

• experience

An employee with the greatest likelihood of being successful and making significant contributions to achieving organizational goals is often referred to as a(n) _______.

• high-potential employee

• young urban professional

• organizational star

• up-and-comer

_______ prepares employees to take on additional responsibilities in different jobs, usually at a higher level.

• Development

• Training

• Learning

• Volunteering

The purpose of training is to improve how well employees perform their current jobs. ________, in contrast, is future-focused and aims to prepare employees to take on additional responsibilities in different jobs, usually at a higher level.

• Learning

• Development

• Mentoring

• OJT

A company that places a high value on learning is also known as a(n) ______.

• most-admired company

• intellectually-demanding firm

• high-potential organization

• high-impact learning organization

Ongoing training and development helps ensure that the members of the organization are currently learning and maintaining their ______ within the scope of the needs of the company.

• relevancy

• integrity

• salary

• health

Which of the following is not part of an effective training process?

• Design

• Implementation

• Marketing

• Evaluation