SHRM Ch9 (Performance management)

SHRM Ch9 (Performance management)

University

42 Qs

quiz-placeholder

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SHRM Ch9 (Performance management)

SHRM Ch9 (Performance management)

Assessment

Quiz

Business

University

Hard

Created by

Kevin Kertechian

FREE Resource

42 questions

Show all answers

1.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

______ is the process of managing two related activities: (1) effectively evaluating the performance of your employees against the standards set for them, and (2) helping them develop action plans to improve their performance.

Global performance measure

Performance dimensions

Deficient performance measure

Performance management

2.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Performance management, done well, aligns individual efforts with ______ goals.

organizational

individual

community

investor

3.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Which of the following is not a step in the performance management process?

Identifying performance dimensions

Evaluating performance

Providing feedback

Assigning members to a team

4.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

The use of a single score to reflect an individual employee’s overall performance is called a(n) ______.

individual performance dimension

global performance measure

deficient performance measure

contaminated performance measure

5.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

The first step in the performance management process is _______.

developing performance measures

identifying the purpose and performance dimensions

evaluating performance

developing action plans

6.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

______ are the specific tasks and activities employees must perform to do their jobs, and the competencies employees need to successfully perform those tasks and activities.

Performance dimensions

Performance measures

Performance standards

Performance metrics

7.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Effective performance evaluation systems use _______ that are valid, have clear standards, and are specific.

industry standards

competitive benchmarks

performance measures

historic trends

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