______ is the process of managing two related activities: (1) effectively evaluating the performance of your employees against the standards set for them, and (2) helping them develop action plans to improve their performance.

SHRM Ch9 (Performance management)

Quiz
•
Business
•
University
•
Hard
Kevin Kertechian
FREE Resource
42 questions
Show all answers
1.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Global performance measure
Performance dimensions
Deficient performance measure
Performance management
2.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Performance management, done well, aligns individual efforts with ______ goals.
organizational
individual
community
investor
3.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Which of the following is not a step in the performance management process?
Identifying performance dimensions
Evaluating performance
Providing feedback
Assigning members to a team
4.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
The use of a single score to reflect an individual employee’s overall performance is called a(n) ______.
individual performance dimension
global performance measure
deficient performance measure
contaminated performance measure
5.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
The first step in the performance management process is _______.
developing performance measures
identifying the purpose and performance dimensions
evaluating performance
developing action plans
6.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
______ are the specific tasks and activities employees must perform to do their jobs, and the competencies employees need to successfully perform those tasks and activities.
Performance dimensions
Performance measures
Performance standards
Performance metrics
7.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Effective performance evaluation systems use _______ that are valid, have clear standards, and are specific.
industry standards
competitive benchmarks
performance measures
historic trends
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