Continuous Improvement Quiz
Authored by Jay McKinnon
Professional Development
12th Grade
Used 2+ times
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30 questions
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1.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Continuous improvement can be applied to which of the following?
Only products
Only services
Any aspect of work
Only individual tasks
2.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
What is the basis of continuous improvement?
There are always ways to do things worse
There are always ways to do things better
There are no ways to improve
Improvement is unnecessary
3.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
How does continuous improvement affect delivery?
Increases transportation time
Reduces lead time
Increases excess inventory
Increases waiting time
4.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
What is one effect on customer satisfaction if continuous improvement is not applied?
Increased product reliability
Reduced product reliability
Faster delivery
Increased customer confidence
5.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
What is the PDCA cycle considered as?
A financial tool
A project planning tool
A marketing strategy
A communication method
6.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
What is the consequence of not completing the PDCA cycle?
A) Progress of changes can be checked
B) Improvements will be effective
C) Feedback can be acted upon
D) Changes will not be identified
7.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Which activity is often mistaken as a value-added step but is not unless its specifically asked for by the customer?
Product design
Inspecting products
Customer service
Financial analysis
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