OST 147: Chapter 13 Assignment

Which of the following lists the components of a dental practice information system and explains the function of each component?

• Patient management, appointment scheduling, billing, and electronic health records

• Patient management, appointment scheduling, and electronic health records only

• Billing and electronic health records only

• Appointment scheduling and billing only

Which of the following best describes the features and functions of a telecommunication system in a modern dental practice?

• Facilitates patient scheduling and reminders

• Improves dental equipment functionality

• Enhances dental treatment techniques

• Increases the number of dental staff

Electronic systems of intraoffice communications are generally more efficient than manual systems because they:

• allow for faster communication and data transfer.

• are more cost-effective in all situations.

• require no training to use.

• are always more secure than manual systems.

Identify office machines commonly found in a dental practice.

• Dental chair

• X-ray machine

• Autoclave

• All of the above

Business Office Environment: What types of office personnel will be hired?

• Administrative staff

• Technical support

• Human resources

• All of the above

How does ergonomics help ensure safety in a business office environment?

• By improving employee comfort and reducing strain

• By increasing the number of work hours

• By promoting competition among employees

• By reducing the need for breaks

How does addressing background noise contribute to safety in a business office environment?

• It reduces stress and increases concentration, leading to fewer accidents.

• It increases stress and decreases concentration, leading to more accidents.

• It has no impact on safety.

• It only affects the aesthetics of the office.

Lighting is important for safety in a business office environment because:

• it enhances visibility and reduces accidents.

• it increases energy consumption.

• it creates a more relaxed atmosphere.

• it improves employee productivity.

How do temperature and humidity affect safety in a business office environment?

• They have no effect on safety.

• They can affect comfort and health, impacting safety.

• They only affect the equipment, not safety.

• They improve safety by maintaining equipment.

The Americans with Disabilities Act plays a role in ensuring safety in a business office environment by:

• Providing guidelines for accessible design and accommodations.

• Mandating fire safety drills.

• Regulating employee work hours.

• Setting standards for office furniture.