Take and Process Room  Service Orders

Take and Process Room Service Orders

10th Grade

5 Qs

quiz-placeholder

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Take and Process Room  Service Orders

Take and Process Room Service Orders

Assessment

Quiz

Hospitality and Catering

10th Grade

Practice Problem

Easy

Created by

Angelica Calpito

Used 1+ times

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5 questions

Show all answers

1.

MULTIPLE CHOICE QUESTION

10 sec • 1 pt

Most room service orders are requested by guest using a telephone.

TRUE

FALSE

2.

MULTIPLE CHOICE QUESTION

10 sec • 2 pts

The person answering the call must have a good knowledge of the menu and telephone ethics.

TRUE

FALSE

3.

MULTIPLE CHOICE QUESTION

10 sec • 3 pts

Verify the guest's name and room number for the delivery

TRUE

FALSE

4.

MULTIPLE CHOICE QUESTION

10 sec • 4 pts

Listen to the guest's order , Write it down and Repeat order to the guest to confirm if you get it correctly.

TRUE

FALSE

5.

MULTIPLE CHOICE QUESTION

10 sec • 5 pts

Make suggestions from each section of the menu. Up-sell if possible - beverages, side orders, appetizers, and desserts

TRUE

FALSE