BSCM 102 Test 2

Match the following

• Looking Glass Self

• A belief that influences actions in a way that makes the belief come true.

• Self-fulfilling prophecy

• A concept stating that people shape their self-concept based on how they believe others perceive them.

• self-image

• The image or perception a person has about themselves.

• self-esteem

• Refers to how one views oneself

• self-concept

• The emotional evaluation of one's worth.

The first stage of perception, where an individual focuses on certain stimuli while ignoring others.

• organization

• perception

• selection

• interpretation

The second stage of perception, involving the arrangement of selected stimuli into meaningful patterns.

• interpretation

• organization

• preunderstanding

• stage

The setting, scene, and context of the communication interaction, applicable to both written and oral communication.

• stage

• environment

• perception

• channel

Customary forms and configurations that members of a community expect in communication.

• conventions

• regulations

• perceptions

• expectations

Stimuli that arise from within oneself, such as feelings of hunger.

• external stimuli

• selective exposure

• selective attention

• internal stimuli

Match the following

• formal writing

• A middle ground between formal and informal communication.

• review, reflect, and revise

• Informal writing that mimics spoken language.

• colloquial writing

• Ensuring clarity and precision in business writing.

• Get the target meaning

• The process of refining a written message for clarity and effectiveness.

• casual writing

• A structured and professional writing style used in business and academic contexts.

The process of analyzing and evaluating information to form a reasoned judgment.

• critical thinking

• summarizing

• review

• assessment

Persuasive strategies used in writing and speaking.

• Semantic Triangle

• Cognate strategies

• Rhetorical elements

• Constructive criticism

Which of these is NOT a quality of good writing:

• analysis

• conciseness

• clarity

• coherence