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EIA_Q&A_FB_SHIBUI Round2

Authored by HR VLC

Hospitality and Catering

12th Grade

Used 1+ times

EIA_Q&A_FB_SHIBUI Round2
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5 questions

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1.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Associates obtain the guest's name and use the caller's name at least once during the conversation.

True

False

2.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

All appropriate condiments/sauces are offered and served in the appropriate containers. True or False?

True

False

3.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

All appropriate food or beverage could be contains single-use plastic. True or False?

True

False

4.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Associates make every effort to meet the guest's requests or offer a suitable alternative. True or False?

True

False

5.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Should associates maintain alert postures and respect the guest's presence when interacting with each other?

Yes

No

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