Intro Unit 4 Review

What is the process of communication primarily concerned with?

• The creation of new languages

• The transmission and exchange of thoughts or information

• The development of technology

• The study of ancient cultures

Which of the following is NOT a form of nonverbal communication?

• Facial expressions

• Written words

• Body language

• Eye contact

In the communication process, who is responsible for creating the message?

• Receiver

• Sender

• Observer

• Listener

What is the role of feedback in communication?

• To create new messages

• To determine if communication was successful

• To ignore the receiver's response

• To enhance the sender's authority

Which of the following is a barrier to effective communication?

• Clear language

• Active listening

• Cultural differences

• Positive feedback

What is the term for observations that cannot be seen or felt and are usually statements made by the patient?

• Objective observations

• Subjective observations

• Nonverbal cues

• Feedback

Which element of communication involves the information, ideas, or thoughts being conveyed?

• Sender

• Message

• Receiver

• Feedback

What type of communication includes spoken words and written communication?

• Nonverbal communication

• Verbal communication

• Visual communication

• Digital communication

Which of the following is an example of an objective observation?

• A patient saying they feel dizzy

• A patient complaining of a headache

• A patient's temperature reading of 101°F

• A patient expressing sadness

What is the primary goal of listening in communication?

• To prepare a response

• To hear what another is really saying

• To interrupt the speaker

• To dominate the conversation