What is the main focus of Lesson 1 in 'Managing the Office Facility'?

• Cleaning Procedures

• Opening and Closing

• Staff Management

• Equipment Maintenance

In 'Managing the Office Facility', Lesson 1 focuses on ________ and Closing.

• Opening

• Cleaning

• Organizing

• Scheduling

What is included in opening the office?

• Turning on all equipment, checking messages, and making sure the office is ready for patients.

• Cleaning up, shutting down equipment, and securing confidential information.

• Both A and B.

• None of the above.

The goal of opening and closing procedures is to put the facility in a state of _______ for the workday.

• readiness

• confusion

• chaos

• disarray

What is one of the tasks a medical office assistant may have?

• Managing patient records

• Opening and closing the office

• Conducting medical examinations

• Prescribing medication.

Opening the office means getting it ready for the day ahead. Closing the office involves ______.

• Turning on the lights

• Securing private information

• Greeting patients

• Scheduling appointments

What is the main reason for properly opening and closing an office?

• To ensure the facility runs smoothly

• To increase patient visits

• To reduce staff workload

• To improve office decor

Procedures for opening and closing an office vary depending on the type of practice and the ____.

• location

• schedule

• staff

• equipment

Fill in the blank: When opening the office, the assistant should ______ before the first scheduled appointment.

• arrive at least 20 minutes early

• check for messages

• review the schedule

• unlock the door

When opening the office, you should set the thermostat to a _______ temperature for the day.

• cold

• warm

• comfortable

• hot