
Control Processes and Systems
Authored by Naufal Ghaniy
Business
University
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15 questions
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1.
MULTIPLE CHOICE QUESTION
20 sec • 5 pts
After objectives and standards are set, what step comes next in the control process?
A. Measure results.
B. Take corrective action.
C. Compare results with objectives.
D. Modify standards to fit circumstances.
A
B
C
D
2.
MULTIPLE CHOICE QUESTION
20 sec • 5 pts
When a soccer coach tells her players at the end of a game, "I'm pleased you stayed with the game plan," she is using a/an ___ to a measure performance, even though in terms of outcomes her team lost.
A. input standard
B. output standard
C. historical comparison
D. relative comparison
A
B
C
D
3.
MULTIPLE CHOICE QUESTION
20 sec • 5 pts
When an automobile manufacturer is careful to purchase only the highest-quality components for use in production, this is an example of an attempt to ensure high performance through ___ control.
A. concurrent
B. statistical
C. inventory
D. feedforward
A
B
C
D
4.
MULTIPLE CHOICE QUESTION
20 sec • 5 pts
Management by exception means ___.
A. managing only when necessary
B. focusing attention where the need for action is greatest
C. the same thing as concurrent control
D. the same thing as just-in-time delivery
A
B
C
D
5.
MULTIPLE CHOICE QUESTION
20 sec • 5 pts
When a supervisor working alongside an employee corrects him or her when a mistake is made, this is an example of
___ control.
A. feedforward
B. internal
C. concurrent
D. clan
A
B
C
D
6.
MULTIPLE CHOICE QUESTION
20 sec • 5 pts
If an organization's top management visits a firm in another industry to learn more about its excellent record in hiring and promoting minority and female candidates, this is an example of using ___ for control purposes.
A. a balanced scorecard
B. relative comparison
C. management by exception
D. progressive discipline
A
B
C
D
7.
MULTIPLE CHOICE QUESTION
20 sec • 5 pts
The control equation states: ___ = Desired Performance - Actual Performance.
A. Problem Magnitude
B. Management Opportunity
C. Planning Objective
D. Need for Action
A
B
C
D
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