Quiz 2 - BSIS 3A - PROFE6 313

Quiz 2 - BSIS 3A - PROFE6 313

University

35 Qs

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Quiz 2 - BSIS 3A - PROFE6 313

Quiz 2 - BSIS 3A - PROFE6 313

Assessment

Quiz

Professional Development

University

Easy

Created by

Ryan Gente

Used 8+ times

FREE Resource

35 questions

Show all answers

1.

MULTIPLE CHOICE QUESTION

1 min • 1 pt

What does ERP stand for?
Enterprise Resource Planning
Employee Relationship Process
Efficient Resource Process
Enterprise Resource Procedure

Answer explanation

ERP helps manage business operations efficiently.

2.

MULTIPLE CHOICE QUESTION

1 min • 1 pt

Which system helps businesses track customer preferences?
ERP
CRM
SCM
BPI

Answer explanation

CRM is designed to store and manage customer information.

3.

MULTIPLE CHOICE QUESTION

1 min • 1 pt

What does SCM focus on?
Managing customer relationships
Organizing internal business data
Managing supply chains and deliveries
Improving employee productivity

Answer explanation

SCM ensures that products are delivered efficiently.

4.

MULTIPLE CHOICE QUESTION

1 min • 1 pt

What is a business process?
A set of steps businesses follow to get things done
A type of marketing strategy
A way of hiring employees
A method of tracking business expenses

Answer explanation

Business processes are structured workflows within an organization.

5.

MULTIPLE CHOICE QUESTION

1 min • 1 pt

What is an example of a business process?
Ordering a pizza online
Watching a movie
Reading a book
Taking a vacation

Answer explanation

A business process involves a structured sequence of tasks.

6.

MULTIPLE CHOICE QUESTION

1 min • 1 pt

Why is ERP important for businesses?
It improves marketing strategies
It helps manage business operations in one system
It focuses only on customer interactions
It replaces human employees

Answer explanation

ERP centralizes data for better decision-making.

7.

MULTIPLE CHOICE QUESTION

1 min • 1 pt

What does CRM stand for?
Customer Relationship Management
Client Resource Management
Corporate Resource Monitoring
Customer Revenue Management

Answer explanation

CRM helps businesses manage customer interactions.

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