slori300
Authored by Severus Snape
English
11th Grade
Used 2+ times
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15 questions
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1.
MULTIPLE CHOICE QUESTION
10 sec • 1 pt
Обрабатывать важные жалобы клиентов и решать спорные ситуации.
2.
MULTIPLE CHOICE QUESTION
10 sec • 1 pt
Обновлять информацию о тарифах, доступных номерах и акциях.
3.
MULTIPLE CHOICE QUESTION
10 sec • 1 pt
Отслеживать уровень безопасности в здании и оперативно реагировать на ЧС.
4.
MULTIPLE CHOICE QUESTION
10 sec • 1 pt
Контролировать и подтверждать все бронирования, поступающие через онлайн-системы.
5.
MULTIPLE CHOICE QUESTION
10 sec • 1 pt
Разбирать ситуации с двойным бронированием и ошибками в системе.
6.
MULTIPLE CHOICE QUESTION
10 sec • 1 pt
Обеспечивать выполнение планов по доходам и заполняемости отеля.
7.
MULTIPLE CHOICE QUESTION
10 sec • 1 pt
Контролировать состояние общего пространства, чистоту и техническую исправность оборудования.
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