Introduction to Communication

1. What are the three main types of communication?

• a) Verbal, Non-verbal, Written

• b) Direct, Indirect, Implicit

• c) Formal, Informal, Casual
  

• d) Speaking, Listening, Writing

2. Which "C" of communication ensures your message is brief and to the point?

• a) Clear

• b) Concise

• c) Complete

• d) Courteous

3. What is the biggest barrier in cross-cultural communication?

• a) Language differences

• b) Time management

• c) Internet speed

• d) Personal interests

4. How can feedback improve communication?

• a) It helps avoid misunderstandings

• b) It makes conversations longer

• c) It allows people to interrupt each other

• d) It makes the sender more dominant

5. Why is active listening important in effective communication?

• a) It allows you to plan your response while the other person is talking

• b) It shows respect and helps in better understanding

• c) It lets you control the conversation

• d) It reduces the need for eye contact