XCAT1233N TUTORIAL 5 Organizing

Which of the following is synonymous with work specialization?

• division of labour

• job discrimination

• chain of command

• job preference

Which statement accurately defines work specialization?

• It is the degree to which tasks are grouped together.

• Individual employees specialize in doing part of an activity rather than the entire

  activity.

• Jobs are ranked relative only to their worth or value to the businesses

• Work specialization clarifies who reports to whom.

________ departmentalization is based on territory or the physical location of employees

or customers.

• Functional

• Product

• Geographic

• Matrix

What kind of departmentalization would be in place in a government agency in which

there are separate departments that provide services for employers, employed workers, unemployed workers, and the disabled?

• product

• geographic

• outcome

• customer

The line of authority that extends from the upper levels of management to the lowest

levels of the organization is termed the ________.

• chain of responsibility

• unity of command

• staff authority

• chain of command

The chain of command answers this question.

• Where do I go for help?

• How do I know when the task is complete?

• What are the rules?

• Who reports to whom?

A construction site supervisor who sees an impending thunderstorm and tells workers to

go home is demonstrating ________.

• line authority

• staff delegation

• provisional accountability

• responsibility

Modern managers find that they can ________ if their employees are experienced, well-

trained, and motivated.

• increase their span of control

• decrease their span of control

• eliminate their span of control

• fluctuate their span of control

A traditional "top down" organization is ________ organization.

• a largely centralized

• a largely decentralized

• an absolutely decentralized

• an absolutely centralized

All of the following are characteristics of a highly formalized organization EXCEPT

      ________.

• explicit job descriptions

• little discretion for employees

• minimum number of rules

• a standardized way of doing things