MGT10009_Lecture 2

Hey there, future decision-makers! What’s the very first step in the exciting journey of rational decision-making?

• Evaluate the decision

• Recognize the problem

• Pick a solution

• Ask the team

Which of the following best describes a nonprogrammed decision?

• A decision made before with a clear solution

• A routine decision based on policies

• A new, complex decision with no proven solution

• A decision that requires no risk assessment

Hey Grace, Charlotte, and Olivia! Imagine you're in a group project where everyone is nodding along, but no one is really thinking critically. What do you call this phenomenon where the desire for harmony trumps thoughtful discussion?

• Satisficing

• Groupthink

• Goal displacement

• Social loafing

Hey there, Oliver! Have you ever noticed how sometimes we see what we want to see instead of the actual facts? This quirky little habit has a name! Can you guess which decision-making bias it is?

• Confirmation bias

• Discounting the future

• Illusion of control

• Framing effect

What is the main goal of crisis management?

• Reacting quickly after a crisis occurs

• Minimizing short-term losses

• Preparing, preventing, and recovering from disruptions

• Avoiding all risks in decision-making

Decision-making under risk means there is a chance of failure and uncertainty.

• True

• False

Groupthink leads to better decision-making by encouraging disagreement and debate.

• True

• False

The garbage can model of decision-making is structured and follows a clear process.

• True

• False

Hey there, students! Imagine Noah is faced with a tough decision. Instead of searching for the absolute best solution, he decides to go with the first one that seems okay. This approach is known as Satisficing. Do you think Noah made the right choice?

• True

• False

Crisis management isn't just about putting out fires after they blaze, right? Think about it, Elijah, Mason, and Rohan! Is it really only about fixing problems after they happen, or is there more to it, like preventing them in the first place?

• True

• False