week 3 topic 2

Secure and confident people are often quietly self-confident and generous; that self-confidence is just another word for:

• Motivation.

• Assertiveness.

• Competence.

• Self-control.

'If you don't mind' and 'If it's not too much trouble' are examples of an indirect request and use what communication style?

• Aggressive style.

• Manipulative style.

• Interpersonal style.

• Passive style.

Superficial and banal treatments of psychological theory are described as

• intrapersonal communication.

• change catalyst.

• psychobabble.

• confrontation.

Why do many people feel uncomfortable giving compliments to others?

• They fear such praise might be interpreted as dishonest or manipulative.

• They think they're always right.

• They don't like to lose.

• They see it is a negative aspect of negotiation.

You feel that reality is constructed according to absolute standards, and we have no choice but to observe those standards. This is a dynamic of what self-talk pattern?

• Shoulds.

• Flexible response.

• Catastrophising.

• Reality testing.

Processes that help, distort or block communication of messages between individuals is known as?

• Interpersonal communication.

• Social competencies.

• Core competencies.

• Personal competencies.

What may be perceived as rude, robotic or simply bizarre?

• Passive.

• Assertive behaviour.

• Aggressive.

• Overt.

What social skill could be interpreted as rude and overbearing when used in a cross-cultural context?

• Self-talk.

• Empathy.

• Assertiveness.

• Threats.

What are often made by aggressive people?

• Weak arguments.

• Workable compromises.

• Threats.

• False statements.

Switching responsibility for decision making back to the other party it is an example of what assertive skill?

• Fogging.

• Broken record.

• Forcing a choice.

• Ask for specifics.