CHAPTER 3 E-Fulfillment

CHAPTER 3 E-Fulfillment

Assessment

Quiz

Other

University

Hard

Created by

Ha Thu

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30 questions

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1.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

What does the term "e-fulfillment" refer to?

Online marketing strategies

The process of delivering goods ordered online

Customer feedback management

Inventory reduction techniques

2.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Which of the following is a key component of e-fulfillment?

Website design

Payment gateway integration

Order processing and delivery

Social media management

3.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

What role do warehouses play in e-fulfillment?

Storing customer feedback

Storing and managing inventory

Creating online advertisements

Developing websites

4.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

What is the first step in the e-fulfillment process?

Packaging products

Receiving and processing customer orders

Delivering goods

Handling customer complaints

5.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Which technology is most useful in streamlining e-fulfillment processes?

Virtual Reality

Warehouse Management Systems (WMS)

Email marketing tools

Chatbots

6.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

What is the importance of accurate inventory management in e-fulfillment?

It reduces product prices

It ensures timely order fulfillment and avoids stockouts

It helps with website optimization

It improves customer reviews

7.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

What is "last-mile delivery" in e-fulfillment?

The first step in order processing

The final step of delivering goods to the customer

Packaging products for shipment

Processing returns

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