E-commerce Logistics Quiz

What is the primary goal of e-commerce logistics?

• Maximizing shipping costs

• Ensuring timely delivery of products

• Limiting customer choices

• Increasing inventory storage

Which of the following is NOT a key component of e-commerce logistics?

• Warehousing

• Order fulfillment

• Digital marketing

• Last-mile delivery

What does "last-mile delivery" refer to?

• The shipment of goods between countries

• The final step of the delivery process to the customer

• The return of products from customers to warehouses

• The transportation of goods within a warehouse

Which of these technologies is commonly used to track e-commerce shipments?

• RFID

• Blockchain

• GPS

• All of the above

Which logistics strategy involves delivering orders directly from suppliers to customers, bypassing warehouses?

• Just-in-time inventory

• Dropshipping

• Cross-docking

• Reverse logistics

What is the primary benefit of automated warehouses in e-commerce logistics?

• Reducing order processing time

• Increasing manual labor

• Decreasing online sales

• Increasing product defects

Which factor has the most impact on customer satisfaction in e-commerce logistics?

• Low-cost packaging

• Faster delivery time

• Larger warehouse size

• Employee training

What does "reverse logistics" involve?

• Shipping products to customers

• Managing product returns and refunds

• Reducing shipping costs

• Selling expired products

Which of the following is a common challenge in e-commerce logistics?

• Inventory mismanagement

• High shipping costs

• Last-mile delivery delays

• All of the above

Which packaging strategy helps minimize shipping costs in e-commerce logistics?

• Using oversized boxes

• Custom-sized packaging

• Double boxing all items

• Adding extra packaging layers