Tour Guiding Midterm Reviewer

They are the types of travelers that can afford to spend much to have unusual travel experiences. Like the explorers, they are few and therefore pose little or no threat to the local population.

• Off-beat Travelers

• Elite Travelers

• Charter Tourist

These are participant-observers who travel alone or in very small groups. They do not require special tourist accommodation or attractions and therefore offer little or no threat to the local residents.

• Explorers

• Incipient Mass Tourist

• Charter Tourist

Marriot Hotel, provides quarterly team excursion to their staff as a reward for their accomplishments and to motivate them to achieve more than what is required. The Hotel staff during the excursion are now referred as what type of Group Traveler?

• Incentive Travelers

• Public Tour Group

• Business Travelers

Individuals in this tour group are usually not acquainted with each other. The only element participants in this tour have in common is when they decide to visit the same place at the same time. Often, they are called as Joiners.

• Public Tour Group

• Family Travelers

• Affinity Groups

It is one of the role of a tour guide and an instrumental component. Tasks included therein - navigating, providing special access, shepherding, and maintaining control.

• The Educator

• The Host

• The Leader

As a tour guide one of your roles is to be an educator. Guides need to be well-versed in various subjects depending on the site, region, and the preferences of the travelers. This falls under what aspect of education?

• Affective Aspects

• Psychomotor Aspects

• Cognitive Aspects

Great Britain has one of the oldest, strictest, and most respected systems for guides in the world. Throughout Great Britain, tourist guides are legally required to wear the highly respected 'Blue Badge.' To get this they must undergo the following process except.

• 320 hours or 28 weeks of coursework

• Pass written and oral examinations

• Acquire a minimum fluency in two languages

In the past, the Department of Tourism was the institution that was authorized to issue licenses to tour guides. However, this authority was transferred to the local government units or LGU's after the passage of this law.

• R.A 9593

• Local Government Code of 1991

• Tourism Act of 2009

Adapted from Albrecht's model, this highlights the moments of truth for travelers on the first day of a tour from when a group departs for a trip, arrives in a new city, meets a guide, and is introduced to the region.

• Moments of Truth

• Cycle of Service

• The Seven Sins of Service

Jan Carlzon defines this as the precise instant when the customer comes into contact with any aspect of your business and, on the basis of that contact, forms an opinion about the quality of your service and potentially the quality of your product.