HRM UNIT-2

A fast-food chain is training new employees to handle kitchen equipment and follow hygiene standards. Instead of classroom training, they assign each new hire to work under an experienced employee who guides them through daily tasks. What type of training is this?

• Off-the-job training

• On-the-job training

• Behavioral training

• E-learning

A company wants to improve the leadership skills of its senior managers. They pair each manager with an experienced executive who provides one-on-one guidance and feedback. What training method is this?

• Job rotation

• Simulation training

• Coaching and mentoring

• Role-playing

A hospital is hiring senior doctors. Instead of following a set list of questions, interviewers allow candidates to discuss their experiences freely and ask follow-up questions based on their responses. What type of interview is this?

• Structured interview

• Stress interview

• Unstructured interview

• Group interview

A tech company is hiring software developers. To assess their skills, the company requires applicants to write code to solve a given problem. Which type of selection test is being used?

• Psychometric test

• Medical examination

• Personality test

• Work sample test

A company wants to hire a production manager. They begin by reviewing applications and rejecting those that do not meet the required qualifications before conducting tests and interviews. What is this step called?

• Job analysis

• Initial screening

• Final interview

• Reference check

A large corporation has a high turnover rate among new employees. After conducting exit interviews, HR finds that many employees feel disconnected from the company's work culture and expectations. Which strategy would be MOST effective in addressing this issue?

• Increase salaries for new employees

• Make the hiring process shorter to attract more candidates

• Eliminate probation periods for new employees

• Improve the onboarding process to better integrate employees into the company culture

A customer service company notices that their employees struggle with handling difficult customers. The HR team decides to implement a training program where employees act out real-life customer interactions and practice responses. Which training method is being used?

• Case study analysis

• Apprenticeship

• On-the-job training

• Role-playing

An HR manager is evaluating the impact of a recent leadership training program. They notice that managers who attended the program score higher in communication and conflict resolution skills. However, there is no significant improvement in employee satisfaction or team productivity. What is the most likely explanation?

• The training focused only on knowledge acquisition rather than practical application

• The training program should have been optional instead of mandatory

• The training was too long, causing participants to lose focus

• The managers did not attend the training

A manufacturing company notices a decline in employee productivity. In response, the HR department introduces a performance-based incentive program. However, after six months, they realize that employees focus only on tasks linked to incentives, ignoring tasks without rewards. What is the main flaw in their motivation strategy?

• Employees are overqualified for their roles

• The incentive system does not consider intrinsic motivation

• The employees are not being trained properly

• The company should increase salaries instead of incentives

A hospital introduces a training program where junior doctors rotate through different departments—emergency care, surgery, and internal medicine—before selecting their specialization. What training method is being used?

• Job rotation

• Apprenticeship training

• Understudy training

• Role-playing