Consumer Bill of Rights Review

A "__________" is someone who buys or uses a product or service.

• retailer
• consumer
• supplier
• producer

The Consumer Bill of Rights were officially established in 1962 by President _________.

• Lyndon B. Johnson
• John F. Kennedy
• Richard Nixon
• Harry S. Truman

The Consumer Bill of Rights is a set of rights that protects consumers from harmful business practices.

• True

• False

Right to _______: Consumers should be protected from products that are dangerous to health or life.

• Affordability
• Safety
• Variety
• Quality

Right to be _________: Consumers should be protected from misleading advertising, labeling, and other practices.

• deceived
• misled
• informed
• ignored

Right to _________: Consumers should have access to a variety of products and services at fair prices.

• ignore
• return
• reject
• choose

Right to be _______: Consumers should have their interests considered when making government policy.

• heard
• misunderstood
• ignored
• overlooked

Match the scenario to the correct consumer rights scenario:

• Right to Safety

• A grocery store fails to label food items that contain allergens.

• Right to Choose

• An internet provider is the only option in town, and they increase prices unfairly.

• Right to Be Heard

• A toy company recalls a doll because small parts pose a choking hazard.

• Right to Be Informed

• A customer files a complaint about a defective phone but receives no response from the company.

Right to _____: Consumers should be able to get compensation for poor service or defective products.

• discount
• redress

• exchange
• refund

Right to _____: Consumers should have access to information to help them make better decisions.

• Reject
• Ignore
• Education

• Choose