LWCW6113 CHAPTER 1 PART II

What type of communication is being used when someone writes a reminder note for themselves?

• Interpersonal communication

• Mass communication

• Intrapersonal communication

• Public communication

A teacher addressing an entire classroom of students is an example of:

• Interpersonal communication (Individual to group)

• Intrapersonal communication

• Public communication

• Mass communication

A company issues a monthly staff newsletter to keep employees informed. What type of communication is this?

• Intrapersonal communication

• Public communication

• Interpersonal communication

• Mass communication

Which of the following is an example of mass communication?

• A journalist writing a news article for a national newspaper

• A manager calling an employee for a discussion

• A student texting their friend about an assignment

• A person making a grocery list

A company representative makes a TV commercial to promote a product. This is an example of:

• Interpersonal communication

• Public communication

• Mass communication

• Intrapersonal communication

A manager conducts a one-on-one performance review with an employee. What type of communication is this?

• Interpersonal communication (Individual to individual)

• Public communication

• Intrapersonal communication

• Mass communication

A university holds a town hall meeting to update students on new policies. What type of communication is this?

• Public communication

• Mass communication

• Intrapersonal communication

• Individual-to-individual communication

What is one of the main advantages of written communication?

• It allows for instant feedback

• It can be easily stored and retrieved for reference

• It is highly flexible and can be changed after sending

• It is always more effective than verbal communication

Which of the following is a disadvantage of written communication?

• It is difficult to duplicate and share

• It does not provide a permanent record

• It lacks non-verbal cues such as facial expressions

• It is always informal and personal

In what situation is written communication most appropriate?

• When immediate feedback is needed

• When discussing a sensitive topic requiring personal interaction

• When a permanent record of the message is required

• When communicating with someone who cannot read