Communication Quiz

The following are the goals of communication EXCEPT

• To change behavior

• To get action

• To ensure misunderstanding

• To persuade

Inside communication process taking place within the individual.

• Interpersonal

• Intrapersonal

• Interviewing

• Intercultural

Involves the transmission of message to large audiences using technology of communication

• Mass

• Small Group

• Interviewing

• Intercultural

Makes use of a series of questions and answers usually involving two people or groups.

• Mass

• Small Group

• Interviewing

• Intercultural

When there are three or more persons actively participating in face-to-face and able to present immediate response

• Mass

• Small Group

• Dyadic

• Group

The message must be based on facts and a complex message needs additional information and/ or explanation.

Use of terms that show respect for the receiver contribute towards effective communication.

In written business communication, grammatical errors must be avoided and stylistic lapses or a wrong use of verbs are not sufficient either in verbal communication.

Briefly-worded information emphasizes the essence of the message.

By taking the audience into account, the message can be geared towards them.