AS Level - Unit 2 Key Terms

1. What is Human Resource Management (HRM)?

• Managing sales and revenue.
• Strategic management of employees to meet business goals.
• Training employees in IT.
• Hiring external consultants for HR tasks.

2. What is Workforce Planning?

• Monitoring employee satisfaction.
• Creating job descriptions.
• Predicting future employee needs and skills.
• Interviewing new recruits.

3. What is Labour Turnover?

• The total number of employees.
• Rate at which employees leave the company.
• Training costs per employee.
• The process of firing employees.

4. What is a Job Description?

• A plan for employee benefits.
• A list of duties and responsibilities for a job role.
• A summary of workplace safety rules.
• A training schedule.

5. What is a Curriculum Vitae (CV)?

• A test given during interviews.
• A report written by HR about performance.
• A document outlining education, experience, and achievements.
• A resignation letter.

6. What is Internal Recruitment?

• Hiring from outside the organization.
• Promoting an employee from within the organization.
• Using a recruitment agency.
• Recruiting foreign workers.

7. What is Redundancy?

• Firing an employee for poor performance.
• When a job is no longer needed.
• Reassigning an employee.
• Promoting an employee.

8. What is Employee Morale?

• Level of wages.
• Time spent at work.
• Satisfaction and mood of employees at work.
• Employee health record.

9. What is Work-Life Balance?

• Making sure employees take fewer holidays.
• Balancing revenue and profit.
• Managing time between work responsibilities and personal life.
• Comparing work hours to salary.

10. What is On-the-Job Training?

• Training outside the workplace.
• Online training modules.
• Training during weekends.
• Training at the workplace while doing the job.