His and Hers - Week 11

Why does H&H need shipping insurance?

• To make shipments faster​

• To protect against losing money if shipments are lost or damaged

• To pay less for shipping​

• To help customers track their orders

What is one benefit of third-party shipping insurance?

• It costs more

• It offers more coverage options​

• It is provided by the shipping carrier

• It only covers international shipments

What should H&H do first to improve shipping insurance? (You can choose more than one.)

• Start an internal risk fund​

• Train staff on filing claims

• Buy third-party insurance for expensive shipments

• Ask carriers for better prices

How much money should H&H set aside for a risk fund?

• 0.5–1% of logistics costs

• 1–2% of logistics costs

• 2–3% of logistics costs

• 3–4% of logistics costs

What tool can help prevent shipment losses?

• Real-time tracking systems​

• Better packaging

• Faster shipping methods

• More warehouses

What is a downside of only using carrier-provided insurance?

• It is more expensive

• It has limited coverage

• It requires more paperwork

• It is only for large shipments

What should be part of H&H's long-term risk management plan?

• Buying more delivery trucks

• Developing automated reporting tools

• Hiring more staff

• Offering discounts to customers

When should H&H use self-insurance?

• For low-value shipments

• For shipments not covered by other policies

• For all international shipments

• For shipments with guaranteed delivery dates

What is important when choosing a third-party insurance provider?

• They are located nearby​

• They offer flexible and comprehensive policies​

• They have been in business for many years

• They have a large number of employees

What is a benefit of having good shipping insurance?

• More customer complaints

• Increased customer trust

• Higher shipping costs

• Less need for staff training