Creative Thinking & Problem Solving Quiz

What is the first step in the problem-solving process?

• Implement the action plan

• Identify the problem

• Evaluate the solution

• Define the problem

Which technique involves gathering opinions from a group of experts without meeting them?

• Mind mapping

• Nominal group technique

• Delphi technique

• Brainstorming

What is the main purpose of creative thinking in the workplace?

• To follow established procedures

• To generate unique solutions

• To minimize employee input

• To avoid change

Which of the following is NOT a problem-solving technique mentioned?

• Force field analysis

• SCAMPER

• Empty chair

• SWOT analysis

What does the 'C' in SCAMPER stand for?

• Clarify

• Change

• Create

• Combine

Which of the following is a disadvantage of brainstorming?

• It stimulates creativity

• It generates many ideas

• It can lead to groupthink

• It encourages participation

What is the purpose of the Force-Field Analysis technique?

• To create a marketing strategy

• To evaluate employee performance

• To generate random ideas

• To visualize pros and cons

Which step comes after identifying possible solutions in the problem-solving process?

• Define the problem

• Evaluate the implemented solution

• Select the most appropriate alternative

• Implement the action plan

What is a key benefit of creative thinking in business?

• Reduced employee motivation

• Strict adherence to rules

• Increased resistance to change

• Unique solutions to complex problems

Which technique allows individuals to think about a problem in silence before discussing?

• Empty chair

• Delphi technique

• Mind mapping

• Nominal group technique