CompTIA A+ Core 1

A technician is troubleshooting what appears to be a RAM issue on a PC.

Which of the following symptoms would indicate if this is a RAM issue?

• POST code beeps

• Distended capacitors

• Continuous reboots

• Wrong BIOS time

A user accidentally spills liquid on a laptop. The user wants the device to be fixed and would like to know how much it will cost.

Which of the following steps should the technician take NEXT to verify if the device is repairable before committing to a price? (Choose two.)

• Remove the case and organize the parts.

• Consult colleagues for advice.

• Document the screw locations.

• Search the Internet for repair tutorials.

• Place the device in rice for a few days.

Which of the following peripherals would a company use to take inventory quickly and update price tags for products? (Choose two.)

• Barcode scanner

• Label printer

• Magnetic reader

• KVM switch

• NFC device

A user wants to print a large job on both the front and back sides of the paper. Which of the following settings should the technician advise the user to change in the printer settings?

• Collate

• Orientation

• Duplex

• Transparency

A user is unable to access websites and has reported connectivity issues with pop-ups on the screen. A technician removes malware, and then is able to ping the router and access the websites.

Which of the following NEXT steps should the technician perform in troubleshooting this issue? (Choose two.)

• Document findings, actions, and outcomes.

• Reboot the device to verify the fix.

• Reconnect the device to the network

• Verify the settings in IPConfig

• Run a virus scan.

A user is no longer able to browse the Internet after returning from vacation. The user is able to log in and navigate to the local intranet, but not to any outside sites. A technician pings a well-known website by name but gets no reply. The technician then pings its IP address and gets a reply.

Which of the following commands will MOST likely resolve the issue?

• ipconfig /all

• ipconfig /flushdns

• ipconfig /release

• ipconfig /setclassid

A technician is determining the specifications for a desktop computer that will be used at trade shows all over the world. The computer will have the maximum amount of RAM. The CPU, GPU, and storage will be typical of a business workstation.

Which of the following system parameters is the MOST important for the technician to consider when choosing a power supply?

• Input voltage

• Efficiency rating

• 12V rail amperage

• Number of SATA connectors

Ann, an accountant, reports that after turning on her new laptop, she received a message stating her IP address is already in use on the system. She tried going back to her old desktop, which she now only uses for email, but received the same message. The technician checks the account and sees a comment that Ann requires a special network setup to connect to the banking software.

Which of the following should the technician do to resolve the issue?

• Remove the static IP configuration from the desktop.

• Set the laptop configuration to DHCP to prevent conflicts.

• Replace the network card in the laptop, as it may be defective

• Bridge the LAN connection between the laptop and the desktop.

A customer wants to purchase a new home computer. The machine will mainly be used for Internet browsing and streaming video, except on weekends when the customer’s son will use it to play games with friends.

Which of the following should the technician focus on to meet these requirements? (Choose two.)

• 80mm case fans

• Four-core processor

• RAID 5 array

• 16GB DDR2 memory

• Dual monitors

Which of the following cable types should be used to connect a cable modem to a SOHO router?

• Thunderbolt

• Coaxial

• USB

• Ethernet