Cuestionario de Servicios Profesionales Dell

Cuestionario de Servicios Profesionales Dell

Professional Development

6 Qs

quiz-placeholder

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Cuestionario de Servicios Profesionales Dell

Cuestionario de Servicios Profesionales Dell

Assessment

Quiz

Professional Development

Professional Development

Hard

Created by

Gustavo Oliveira

FREE Resource

6 questions

Show all answers

1.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

What is the rebate percentage a partner can earn on service revenue when selling eligible Professional Services offers?

5.3%

3.5%

3.0%

2.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Which incentive program is available to Dell Technologies sellers from Solution Providers and OEM Solutions Partners that rewards their loyalty for driving and selling specific Dell Technologies products and solutions?

DTPP – Dell Technologies Partner Program

Partner Services Helpdesk

MyRewards

3.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

What are the three types of competencies related to Dell solution services available for Partners?

Service Sales Competency, Service Delivery Competency, and Proven Partner Services Competency

Portfolio Competency, Service Sales Competency, Solution Competency

Solution Competency, Service Sales Competency, and Service Delivery Competency

4.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Which competency allows partners to address customer needs based on positioning and sell the most appropriate services during the customer lifecycle?

Service Delivery Competency

Service Sales Competency

Proven Partner Services Competency

5.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

What is the first step to becoming a Service Competency Partner?

Contact my PAM

Contact the Services Account Executive

Request registration as a Service Partner by opening a case in the Services Partner HelpDesk

6.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

When should you contact the Partner Services Helpdesk?

When you have a non-technical service inquiry.

When you need access to Dell's delivery tools to ensure high-quality service delivery to your customers.

When you seek help understanding the training and certification requirements for service competencies.

All of the above.