Decision Making and Problem Solving Quiz

What is the purpose of collecting data before making a decision?

• To make random guesses

• To evaluate alternative solutions

• To avoid making any decision at all

• To prove that all solutions are equal

A school is evaluating the best time for tutoring. Based on the following data, when should they schedule tutoring? ● Morning: 5 students attend ● Afternoon: 20 students attend ● Evening: 10 students attend

• Offer tutoring at night

• Schedule tutoring in the afternoon

• Cancel tutoring because not enough students attend

• Keep tutoring in the morning since school starts early

A local grocery store is trying to reduce food waste. The store manager notices that customers avoid buying fruits with small bruises, even though they are still good to eat. Employees also report that some food is thrown away even though it is still safe to eat. Which of the following represents the best solution to the store’s problem?

• Lower prices on imperfect fruits

• Sell less bakery items

• Throwing away extra food

• Sell organic, packaged foods

A city wants to improve the efficiency of its public transportation system. Bus Delays Per Route: Route A: 10-minute average delay Route B: 15-minute average delay Route C: 5-minute average delay Common Complaints: Buses too full (50% of complaints) Not enough stops (30% of complaints) Expensive fares (20% of complaints) Select TWO correct answers.

• Increase the number of buses

• Add more stops

• Remove Route C

• Increase fares

• Extend wait times

A restaurant wants to improve customer satisfaction. The manager collects feedback from customers to identify the biggest customer complaints. Fifteen percent of customer complaints are about unfriendly staff. Thirty percent of complaints are about slow service. Twenty percent of complaints are about limited menu options, and twenty-five percent of complaints are about food temperature. Based on the data, which of the following is the best solution?

• Train staff to work faster by removing complex menu items

• Improve service speed while focusing on customer service

• Increase food temperature and decrease the number of menu items

• Focus on improving food temperature