chapter 6

Technique used in Human-Computer Interaction (HCI) to

evaluate how easily users can interact with a system, website, or application.

Involve real users interacting with the system.

Conducted by usability experts without real users.

Users perform tasks under controlled conditions while researchers observe and record their

actions.

Conducted over the internet, allowing users to test from their own devices.

Comparing two versions of a system to determine which one performs better.

Technology to monitor where users look on a screen.

Users verbalize their thoughts while performing tasks.

Experts review the system based on usability principles

Experts simulate how a first-time user interacts with the system.