Patient safety goals

1. What is the most important first step if you discover a fire in a patient care area?

• A. Try to extinguish the fire

• B. Evacuate the entire hospital

• C. Remove patients from immediate danger

• D. Call maintenance

2. What does the R.A.C.E. acronym stand for in fire response?

• A. Run, Alert, Close doors, Evacuate

• B. Rescue, Alarm, Confine, Extinguish/Evacuate

• C. Remove, Alert, Carry, Exit

3. What type of fire extinguisher is most commonly found in hospitals?

• A. Class A

• B. Class B

• C. Class C

• D. ABC

4. True or False: You should use elevators to evacuate patients during a fire.

• True

• False

5. True or False: Oxygen-rich environments can increase the risk and severity of fires.

• True

• False

1. What is the most important element in effective communication?

• A. Speaking clearly

• B. Active listening

• C. Using big words

• D. Talking a lot

2. True or False: Non-verbal cues like facial expressions and posture are not important in communication.

• True

• False

3. Which of the following is a barrier to effective communication?

• A. Empathy

• B. Noise

• C. Eye contact

• D. Feedback

4. What does active listening involve?

• A. Interrupting when necessary

• B. Thinking about your response while the other person is talking

• C. Giving full attention, nodding, and summarizing what you hear

• D. Waiting to speak

5. In a healthcare setting, SBAR is a communication tool. What does SBAR stand for?

• A. Situation, Background, Assessment, Recommendation

• B. Status, Background, Action, Resolution

• C. Summary, Balance, Accuracy, Result

• D. Situation, Background, Analysis, Report