SEBUTKAN LANGKAH APA SAJA YANG WAJIB KALIAN CEK KETIKA ADA CUSTOMER YANG INGIN MELAKUKAN TUKAR TAMBAH HANDPHONE !
TEST FL KHUSUS BARU APRIL 2025
Professional Development
•5 Qs
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TEST FL KHUSUS BARU APRIL 2025
Quiz
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Professional Development
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Professional Development
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Easy
Gadgetmart TL
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5 questions
Show all answers
1.
OPEN ENDED QUESTION
3 mins • 1 pt
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2.
OPEN ENDED QUESTION
3 mins • 1 pt
JIKA KALIAN BERHASIL MENJUAL HANDPHONE SEHARGA 8 JUTA TETAPI HANYA MENJUAL AKSESORIS SENILAI 300 RIBU, APAKAH PENJUALAN INI MEMENUHI KPI CROSSSELLING TOKO? JELASKAN ALASANNYA!
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3.
OPEN ENDED QUESTION
3 mins • 1 pt
BAGAIMANA CARA KALIAN UNTUK MEMPERTAHANKAN PROSFEK AGAR TIDAK BERALIH KE KOMPETITOR TOKO?
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4.
OPEN ENDED QUESTION
3 mins • 1 pt
MENGAPA TEKNIK CROSS-SELLING PENTING DALAM STRATEGI PENJUALAN? DAN APA SAJA KEUNTUNGAN CROSELLING BAGI PELANGGAN?
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5.
OPEN ENDED QUESTION
5 mins • 1 pt
RINA MEMBELI HANDPHONE BARU DALAM JANGKA WAKTU 2 MINGGU, IA MENEMUKAN ADANYA KERUSAKAN PADA HP YANG DIBELI NAMUN RINA TIDAK MEMILIKI NOTA PEMBELIAN UNTUK MENKLAIM GARANSI , APAKAH RINA MASIH BISA MENGKLAIM GARANSI TERSEBUT? APA SOLUSI YANG BISA DILAKUKAN UNTUK MEMASTIKAN GARANSINYA TETAP BERLAKU?
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