Learning Objectives

Characteristics of a High Performing Team include:

• Clear goals and roles

• Lack of communication

• Undefined objectives

• Inconsistent performance

Describe Characteristics of effective team leaders and team members.

• Effective communication and collaboration

• Strong leadership and decision-making skills

• Empathy and emotional intelligence

• All of the above

Assess behaviours of functional teams.

• Evaluate team dynamics and performance.

• Identify individual roles within the team.

• Analyze communication patterns.

• Determine leadership effectiveness.

Explain why diversity makes for stronger teams.

• Diversity brings different perspectives and ideas, leading to innovation and better problem-solving.

• Diversity leads to more conflicts and misunderstandings.

• Diversity has no impact on team strength.

• Diversity makes communication more difficult.

What is one of the benefits of team collaboration?

How much cost savings per employee is achieved by reducing unnecessary meetings?

• $25,000

• $10,000

• $5,000

• $15,000

How many hours per week time savings in IT development projects can achieve $2.8 million annually?

• 2 hours

• 5 hours

• 10 hours

• 15 hours

What percentage of employees are satisfied with their jobs?

• 95%

• 80%

• 70%

• 60%

What is the cost of replacing an employee in terms of their salary?

• 2X employee’s salary

• 1X employee’s salary

• 0.5X employee’s salary

• 3X employee’s salary

Explain the importance of team composition vs. synergy in a high-performing team.

• Team composition is more important than synergy.

• Synergy is more important than team composition.

• Both team composition and synergy are equally important.

• Neither team composition nor synergy is important.