Conflict Resolution and Leadership Quiz

Identify which two conflict resolution techniques would not be suitable in the 'felt' stage of conflict.

• Communcaiotn and Empathy

• Communciation and Negotiation

• Compromise and Communication

• Problem Solving and Mediation

Identify two conflict resolution techniques that would be most suitable in the 'aftermath' stage of conflict.

• Problem Solving and Communcation

• Empathy and Mediation

• Communication and Compromise

• Compromise and Problem Solving

List the four levels of conflict

Why is leadership an important group dynamic?

List three key elements for effective leadership.

Organize these options into the right categories

Groups:

(a) Signs of conflict

,

(b) Levels of conflict

,

(c) Stages of conflict

,

(d) Techniques to resolve conflict

• Low

• Communicaiton breakdowns

• Felt

• Communication

• Critical

• Empathy

• Latent

• Avoidance Behaviours

• Blame Game Beahviour

• Medium

• Perceived

• Manifest

• Decreased productivity

• Increased tension

• Emotional Outburts

• Collaboration

• Mediation

• Aftermath

• High

• Negotiation

Laissez-Faire leaders are also known as:

• Autocratic

• Democratic

• Delegative

• Transformational

Laissez-Faire leaders are also known as:

• Autocratic

• Democratic

• Delegative

• Disciplinarian

Participative leaders are also known as:

• Autocratic

• Democratic

• Delegative

• Disciplinarian

Authoritarian leaders are also known as:

• Autocratic

• Democratic

• Delegative

• Disciplinarian