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4 chương cuối gsks

Authored by Bích Ngọc

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4 chương cuối gsks
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80 questions

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1.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

What is the main goal of orientation?

Train old employees

Let employees tour the city

Help new employees understand the organization

Evaluate job performance

2.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Orientation helps reduce:

Staff confidence

Teamwork

Employee turnover

Guest satisfaction

3.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

General property orientation includes:

Skill development

Teaching phone answering

Mission, vision, structure

Bonus policies

4.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Specific job orientation includes:

Organizational chart

Equipment usage

Job relationship explanation

All of the above

5.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Orientation is beneficial to:

Only guests

Only HR

Supervisor, employees, and organization

Just top managers

6.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

What is training?

A motivational speech

Process to provide knowledge, skills, attitudes

A casual discussion

Job interview

7.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Benefits of training to employees include:

Less stress, self-confidence, promotion

More free time

Less responsibility

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