IMorin--NOCTI-Benchmark 1-1st Block

Last Name, First Name

If a business conducts SWOT analysis to decide whether or not to expand, which of the following would be categorized as an ''O''?

• money is available for the expansion
• there is the potential for increased profits
• new competition could enter the market
• company expenses have increased

The North American Free Trade Agreement (NAFTA) created a free-trade area for

• Mexico, the U.S., and Canada
• Mexico and Canada
• Mexico and Panama
• Mexico, Guatemala, and Belize

Two types of business partnerships are general and

• contractual
• fiduciary
• limited
• cooperative

The planning, pricing, promoting, and distribution of goods and services is known as

• advertising
• marketing
• logistics
• forecasting

The main purpose of an effective performance evaluation is to

• help companies determine who to fire when times get hard
• help workers to determine when they should ask for a salary increase
• help workers develop their strengths and work on their weaknesses
• help companies to determine what other jobs workers might be good at

A mission statement describes an organization's

• absentee policy
• building plans
• purpose or goal
• job postings

The best way to motivate workers to do a good job is

• providing positive feedback to reinforce what they do correctly
• providing negative feedback to discourage them from what they do incorrectly
• making them compete against each other to encourage a spirit of achievement
• acknowledging only group achievements rather than individual ones to reinforce the team attitude

The term for research to determine factors, conditions, and characteristics of a market is

• brainstorming
• market analysis
• goal setting
• prototyping

One difference between strategic and tactical planning is that strategic planning tends to be

• shorter term and more narrowly defined
• longer term and more broadly defined
• targeted towards middle management
• targeted towards new employees