Organizational Leadership: Organizational Structure and Culture

1. 1. What is an organizational chart used for?

• An organizational chart is used to illustrate the structure and hierarchy of an organization.
• To display the company's financial performance
• To outline the marketing strategy
• To list employee benefits

2. 2. Which of these shows many levels of management?

• Matrix management structure
• Hierarchical structure of management
• Team-based management
• Flat organizational structure

3. 3. What does “formalization” mean in an organization?

• Formalization means the degree to which an organization standardizes its processes and procedures.
• Formalization refers to the amount of creativity in an organization.
• Formalization is the process of hiring new employees.
• Formalization means the level of informality in communication.

4. 4. A decentralized organization allows:

• uniform policies across all locations
• greater autonomy and local decision-making
• limited flexibility in operations
• centralized control and top-down decision-making

5. 5. What is “organizational culture”?

• Organizational culture refers to the physical layout of an office.
• Organizational culture is the legal framework governing employee contracts.
• Organizational culture is the financial strategy of a company.
• Organizational culture is the set of shared values, beliefs, and practices that shape the behavior of individuals within an organization.

6. 6. Which of these describes a more modern, information-age organization?

• A traditional, profit-driven company that resists change and innovation.
• A hierarchical organization focused on strict protocols and minimal communication.
• An organization that prioritizes individual performance over teamwork and collaboration.
• A technology-driven, data-centric organization that emphasizes collaboration and flexibility.

7. 7. What makes spatial complexity hard for leaders?

• Relying on outdated information and methods.
• Ignoring team input and feedback.
• Focusing solely on one aspect of a problem.
• Managing multiple dimensions of information and relationships.

8. 8. In a formal organization, which of these is common?

• Flexible job descriptions
• Unclear hierarchy
• Informal communication channels
• Defined roles and responsibilities

9. 9. What is an informal part of an organization?

• The parking lot

• The company’s culture

• The payroll system
  

• The copy machine

10. 10. Which is a sign of a strong organizational culture?

• High employee engagement and alignment with organizational values.
• Low employee turnover and dissatisfaction
• Frequent changes in leadership and direction
• Lack of communication and collaboration among teams