Conover Workplace Readiness (1 of 3)

Workplace rules and expectations

Personal responsibility

Workplace ethics

Physical appearance

Language

Minding Your Manners

All of the above skill areas relate to _______.

• critical thinking

• professionalism

• teamwork

• conflict resolution

The way you think or feel about someone or something is known as your ____.

• attitude

• emotions

• personality

• genetics

How do you develop a positive attitude?

• Avoid negative thinking

• Be thankful

• Spend time with people who have a positive attitude

• All of the above

The amount of work you can get done during a set amount of time is known as ____.

• planning and organizing

• work goals

• completed work

• productivity

________ is a way of speaking, behaving and even thinking that helps a person to be successful in the workplace.

• Critical thinking

• Planning and organizing

• Professionalism

• Teamwork

Focus on the person/Make sure you understand/Wait for your turn to speak/Show interest/Repeat what was said - these are all related to which form of communication?

• Verbal

• Written

• Listening

• Speaking

A ____ is something that you do on a regular basis and is hard to give up or change.

• rule

• habit

• belief

• action

Here are five tips for respecting your teammates at work. Which one of the following does NOT belong in the list?

• Show your support

• Encourage participation

• Give positive feedback

• Be honest

• All of the above

Communication happens when information is shared between ______.

• ideas

• two people

• one person

• thoughts and feelings

In order to learn how to control your emotions you need to learn to separate your emotions form your ____.

• thoughts

• actions

• desires

• anger