Hartman Ch 10 CNA

What is one type of document you may need to bring to a job interview?

• Identification

• Personal letter

• Grocery list

• Magazine

Which of these is a type of professional reference you might need for a job interview?

• Former employers or teachers

• Neighbors

• Friends

• Family members

What certification information is commonly required in job applications?

• Certification numbers & dates completed - CNA/CPR

• Certification of attendance

• Certification of participation

• Certification of excellence

How should nails be maintained for a job interview?

• Long and painted

• Medium length or shorter

• Covered with artificial nails

• Untrimmed

What should you do with your phone during a job interview?

• Keep it on silent

• Turn it off

• Keep it on vibrate

• Leave it in the car

What type of body language should you use during a job interview?

• Relaxed and casual

• Confident and positive

• Reserved and quiet

• Animated and expressive

Which of the following is important during conflict resolution?

• Discuss in a public area

• Maintain privacy and limit distractions

• Allow interruptions

• Use a loud voice

What type of feedback should evaluations include?

• Destructive feedback

• Constructive feedback

• Neutral feedback

• No feedback

What is the minimum annual continuing education required by OBRA?

• 12 hours

• 15 hours

• 10 hours

• 20 hours

What exam must be taken after training?

• TX Nurse Aide Certification exam

• National Nursing Exam

• State Nursing Board Exam

• Certified Nursing Assistant Exam