Quiz Questions: BSF - Day 2 - Bank Organisation

Retail Banking primarily focuses on providing services to which groups in Saudi Arabia?

• Large corporations and government agencies

• Individual customers and Small/Medium Businesses (SMEs)

• Investment funds and other banks

• Technology vendors only

Which delivery channel involves BSF's feature-rich smartphone apps like 'FransiMobile'?

• Branch Network

• ATMs (mada network)

• Mobile Banking Apps

• Phone Banking Call Center

What is the name of the national debit card network widely used at ATMs and POS terminals in KSA?

• SARIE

• SWIFT

• SADAD

• mada

Corporate Banking (Wholesale Banking) primarily serves:

• Individual savers

• Larger business clients and institutions

• Small retail shops

• Bank employees' personal needs

Which service is crucial for Corporate Banking clients in KSA involved in international trade, guaranteeing payment?

• Personal Loans

• Letters of Credit (LCs)

• Basic Savings Accounts

• Mobile Wallet top-ups

Corporate Banking services are often tailored to complex client needs and managed by:

• Branch Tellers

• IT Helpdesk Staff

• Relationship Managers (RMs)

• Internal Auditors

What is the main internal responsibility of the Bank's Treasury department?

• Developing marketing campaigns

• Managing the bank's own liquidity, funding, and market risks

• Opening new retail branches

• Processing customer loan applications

The risk of loss from adverse movements in interest rates or FX rates for the bank's own portfolio is called:

• Credit Risk

• Operational Risk

• Market Risk

• Compliance Risk

Treasury invests the bank's own funds in assets like Saudi Government Sukuk primarily for liquidity management, yield, and:

• Making charitable donations

• Meeting SAMA regulatory requirements (e.g., HQLA)

• Funding employee bonuses

• Buying competitor bank shares

The 'Middle & Back Office' function responsible for processing transactions accurately and efficiently after sale is:

• Marketing

• Human Resources

• Banking Operations

• Strategy & Planning