Services Summit-Audience

Services Summit-Audience

Professional Development

12 Qs

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Services Summit-Audience

Services Summit-Audience

Assessment

Quiz

Other

Professional Development

Practice Problem

Easy

Created by

Sasha Salters

Used 1+ times

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12 questions

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1.

CATEGORIZE QUESTION

3 mins • 1 pt

Match the Manhattan customer to the role

Groups:

(a) Operations

,

(b) Technical

,

(c) Transportation

,

(d) Warehouse

Middle Ground

Makes Most Design Decisions

Defined Roles

Close to Day to day operations

Multi-Tasking

Troubleshooting

Pepole that others need

Technical Experience

Transportation Experience

End User Knowledge

Configuration

Focus on why it works

2.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

An audience type that is on the fence regarding the concept you're presenting _______

Hostile

Neutral

Expert

Un-Informed

3.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Time is money for this audience, therefore, keep it short.

Expert

Neutral

Business/Senior Stakeholders

Hostile

4.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

True or False: Manhattan solutions effectively target a distinct audience.

False

True

5.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

_____ customers tend to need streamlined functionality and automation as their supply chain operations are of a smaller scale  

SCALE

MAWM

MATM

WMOS

6.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

True or False: industries do not have distinct needs, specific terminology, and tailored product configurations.

True

False

7.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

True or False: Audience expectations are the beliefs about the service they anticipate receiving

True

False

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