Employee Engagement Quiz

How is employee engagement best defined?

• Attendance and punctuality

• Emotional and intellectual commitment to the organisation

• Strict adherence to job descriptions

• Avoiding conflict with colleagues

Which of the following is NOT a key feature of employee engagement?

• Positive emotions

• Two-way communication

• Emotional disconnection

• Trust and integrity

Employee engagement builds upon which motivational theories?

• Taylorism and Scientific Management

• Maslow’s Hierarchy of Needs and Herzberg’s Two-Factor Theory

• McGregor’s Theory X and Y

• Equity Theory and Vroom’s Expectancy Theory

Which of the following best describes an engaged employee?

• Follows rules with no questions asked

• Shows enthusiasm, openness to change, and customer focus

• Avoids additional responsibilities

• Waits for instructions before acting

What is NOT considered a factor that influences employee engagement?

• Being valued

• Career opportunities

• Free gym membership

• Recognition

According to the presentation, what is one effective way to engage employees?

• Avoid challenging tasks

• Prevent them from offering opinions

• Set high personal standards they want to emulate

• Minimise communication with leadership

What is the concept of ‘Organisational Citizenship’?

• Following job descriptions strictly

• Mandatory participation in corporate events

• Voluntary behaviours that support organisational effectiveness

• Reporting misconduct anonymously

What is a benefit of employee engagement for organisations?

• Reduced communication

• Increased resistance to change

• Higher productivity and innovation

• Greater employee turnover

Which quote supports the importance of good job quality and management?

• A) “Engaged workers demand higher pay.”

• B) “Employees who have good quality jobs and are managed well... are more likely to drive productivity.” – CIPD (2019)

• C) “Engagement is only useful in small organisations.”

• D) “Performance increases when rules are rigidly enforced.”

What does the two-way process of engagement rely on?

• Surveillance and discipline

• Financial incentives only

• Mutual respect, communication, and shared goals

• Independent work with no feedback