Exploring Quality Management Tools

What are the seven traditional tools of quality?

• SWOT Analysis

• 1) Cause-and-Effect Diagram, 2) Check Sheet, 3) Control Chart, 4) Histogram, 5) Pareto Chart, 6) Scatter Diagram, 7) Flowchart.

• Gantt Chart

• Fishbone Diagram

Define control charts and their purpose in quality management.

• Control charts are tools used in quality management to monitor process stability and identify variations, ensuring consistent quality.

• Control charts are primarily used for marketing strategies.

• Control charts are tools for employee performance evaluation.

• Control charts are only used for financial analysis.

What is process capability and why is it important?

• Process capability focuses solely on cost reduction.

• Process capability is irrelevant to product quality.

• Process capability is the measure of a process's ability to produce outputs within specified limits, and it is important for ensuring quality and consistency in manufacturing.

• Process capability measures the speed of production only.

Explain the Six Sigma methodology.

• Six Sigma focuses solely on increasing profits without process improvement.

• Six Sigma is a quality control method that does not involve data analysis.

• Six Sigma is a project management tool for scheduling tasks.

• Six Sigma is a methodology that uses DMAIC (Define, Measure, Analyze, Improve, Control) to improve processes by reducing defects and variability.

What is the Taguchi quality loss function?

• The Taguchi quality loss function is used to measure customer satisfaction.

• The Taguchi quality loss function calculates the total production cost.

• The Taguchi quality loss function measures the economic loss associated with deviation from target specifications.

• The Taguchi quality loss function focuses solely on product aesthetics.

Describe the stages of Failure Mode and Effects Analysis (FMEA).

• Identifying risks, assessing costs, implementing solutions, and monitoring outcomes.

• The stages of FMEA include identifying failure modes, assessing effects, determining severity, identifying causes, evaluating likelihood, assessing detection, calculating RPN, and prioritizing actions.

• Determining market trends, analyzing customer feedback, and adjusting strategies accordingly.

• Conducting surveys, gathering data, and presenting findings to stakeholders.

What are the different types of FMEA?

• Quality FMEA

• Manufacturing FMEA

• Environmental FMEA

• Design FMEA, Process FMEA, System FMEA, Software FMEA, Service FMEA

What is Quality Function Deployment (QFD)?

• A process for gathering customer feedback on existing products.

• Quality Function Deployment (QFD) is a method for translating customer requirements into technical specifications.

• A strategy for marketing products to new customers.

• A technique for measuring product quality after production.

What does HOQ stand for in the context of QFD?

• House of Quality

• House of Quality Framework

• House of Quantitative Data

• House of Quality Assurance

What are the key concepts of Total Productive Maintenance (TPM)?

• Unplanned Downtime Management

• Key concepts of Total Productive Maintenance (TPM) include Autonomous Maintenance, Planned Maintenance, Focused Improvement, Training and Education, Safety, and Quality Maintenance.

• Cost Reduction Strategies

• Reactive Maintenance