INFLUENCING : POWER, POLITICS, NETWORKING AND NEGOTIATION

What is the definition of 'influence' according to Yukl (2013)?

• The process of exchanging attitudes through coercive power

• The ability to influence the behavior of others with certain tactics

• Informal social relationships

• Exchange of material resources

Power based on formal position in an organization is referred to as?

• Personal power

• Position power

• Coercive power

• Informational power

One of the contributing factors to political behavior is?

• Clear roles and strict reporting lines

• Competition for limited resources

• Departmental goal consensus

• Equality of power

The Weak Ties Theory (Granovetter, 1973) shows that loose connections?

• Reduce access to new information

• Often open new opportunities

• Only important for emotional support

• Not relevant in careers

The first step to effective networking is?

• Elevator Pitch

• Follow-up & Maintenance

• Building Relationships

• Self-Assessment & Purpose

Situasi
Anda merancang lawatan sambil belajar hujung minggu ini dan memerlukan seorang guru senior sebagai pengiring tambahan. Guru tersebut keberatan kerana mahu meluangkan masa bersama keluarganya. Anda ingin memujuknya tanpa menjejaskan hubungan baik yang sedia ada. What tactic of influence from Yukl is MOST SUITABLE to use in this situation?

• Pressure - Emphasizing that the teacher's participation is mandatory and setting a strict deadline.

• Exchange - Offering to cover his class on another day in return.

• Personal Appeal - Asking for help on the basis of friendship and mutual support among colleagues.

• Legitimating - Stating that the escort's instruction is an official requirement as stated in the circular.

Situasi
Cikgu Amir ialah Guru Penyelaras ICT di sekolah anda. Walaupun beliau tidak memegang jawatan pentadbiran yang lebih tinggi daripada guru-guru lain, setiap kali beliau mencadangkan cara baharu menggunakan Google Classroom atau menjadualkan bengkel teknologi, rakan-rakan sejawat serta-merta bersetuju dan mengikut arahannya. Mereka kerap merujuk beliau untuk menyelesaikan masalah teknikal dan menganggap pandangannya paling boleh dipercayai dalam hal ICT. Based on the six bases of power by French & Raven (1959), which power is MOST clearly used by Teacher Amir to influence his colleagues?

• Legitimate / Position Power

• Reward Power

• Expert Power

• Coercive Power

Situasi
Menjelang Mesyuarat Jawatankuasa Hari Sukan, Cikgu Faridah bercadang menambah acara e-sukan. Menyedari idea itu mungkin ditentang kerana kekangan masa, beliau lebih awal berbincang dengan Guru Penolong Kanan Kokurikulum, Ketua Rumah Sukan Biru, dan dua guru berpengaruh yang meminati ICT. Mereka bersetuju bahawa acara e-sukan akan menarik minat murid tidak aktif sukan tradisional. Pada hari mesyuarat, semua rakan sekutunya menyuarakan sokongan serentak; cadangan tersebut akhirnya diluluskan tanpa bantahan besar. What political tactic is MOST clearly demonstrated by Teacher Faridah's actions?

• Ingratiating (Taking heart)

• Coalition Building (Building alliances)

• Scapegoating (Blame shifting)

• GASing (Getting Attention Strategically)

Situasi
Cikgu Hazim (Guru Data) menghadiri Bengkel Analisis Dashboard di Pejabat Pendidikan Daerah (PPD).

• Semasa rehat, beliau memperkenalkan diri kepada Timbalan Pegawai Pendidikan Daerah (TPPD) dan secara ringkas menjelaskan projek “Dashboard Kehadiran Digital” sekolahnya.

• Selepas bengkel, Cikgu Hazim menghantar e-mel terima kasih kepada TPPD, melampirkan infografik projek dan memohon bimbingan lanjut.

• Sebulan kemudian, TPPD menyalurkan geran khas bagi membantu sekolah membeli tablet baharu.

• Based on the three types of social capital in Networking Theory (Bonding, Bridging, Linking), the relationship built by Teacher Hazim with TPPD is MOST ACCURATELY categorized as?

• Bonding - close relationships within a homogeneous group (e.g., department colleagues)

• Bridging - networks across peer groups (e.g., teachers from other schools)

• Linking - vertical relationships with individuals of higher authority/influence

• None of the three categories