Effective Communication Study Guide

Effective Communication Study Guide

9th Grade

16 Qs

quiz-placeholder

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Effective Communication Study Guide

Effective Communication Study Guide

Assessment

Quiz

Life Skills

9th Grade

Medium

Created by

Carshina Ingram

Used 2+ times

FREE Resource

16 questions

Show all answers

1.

MULTIPLE CHOICE QUESTION

30 sec • 6 pts

The four basic communication skills are:

Reading, writing, listening, and speaking

Drawing, painting, singing, and dancing

Running, jumping, swimming, and cycling

Cooking, cleaning, gardening, and shopping

2.

MULTIPLE CHOICE QUESTION

30 sec • 6 pts

Expressing ________________ on the job will have customers coming back.

courtesy

anger

impatience

indifference

3.

MULTIPLE CHOICE QUESTION

30 sec • 6 pts

Speaking skills are:

The ability to write effectively

The ability to communicate verbally

The ability to read quickly

The ability to listen attentively

4.

MULTIPLE CHOICE QUESTION

30 sec • 6 pts

Through communication people share:

food

ideas and information

money

clothes

5.

MULTIPLE CHOICE QUESTION

30 sec • 6 pts

What is the first step in how to improve communication?

Listening actively

Speaking clearly

Using gestures

Writing notes

6.

MULTIPLE CHOICE QUESTION

30 sec • 6 pts

We should speak with proper language when talking to others.

True

False

7.

MULTIPLE CHOICE QUESTION

30 sec • 6 pts

The difference between hearing and listening is:

Hearing is an involuntary process, while listening is a voluntary and active process.

Hearing and listening are exactly the same.

Listening is involuntary, while hearing is voluntary.

Hearing requires more attention than listening.

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