Effective Communication Study Guide

Quiz
•
Life Skills
•
9th Grade
•
Medium
Carshina Ingram
Used 2+ times
FREE Resource
16 questions
Show all answers
1.
MULTIPLE CHOICE QUESTION
30 sec • 6 pts
The four basic communication skills are:
Reading, writing, listening, and speaking
Drawing, painting, singing, and dancing
Running, jumping, swimming, and cycling
Cooking, cleaning, gardening, and shopping
2.
MULTIPLE CHOICE QUESTION
30 sec • 6 pts
Expressing ________________ on the job will have customers coming back.
courtesy
anger
impatience
indifference
3.
MULTIPLE CHOICE QUESTION
30 sec • 6 pts
Speaking skills are:
The ability to write effectively
The ability to communicate verbally
The ability to read quickly
The ability to listen attentively
4.
MULTIPLE CHOICE QUESTION
30 sec • 6 pts
Through communication people share:
food
ideas and information
money
clothes
5.
MULTIPLE CHOICE QUESTION
30 sec • 6 pts
What is the first step in how to improve communication?
Listening actively
Speaking clearly
Using gestures
Writing notes
6.
MULTIPLE CHOICE QUESTION
30 sec • 6 pts
We should speak with proper language when talking to others.
True
False
7.
MULTIPLE CHOICE QUESTION
30 sec • 6 pts
The difference between hearing and listening is:
Hearing is an involuntary process, while listening is a voluntary and active process.
Hearing and listening are exactly the same.
Listening is involuntary, while hearing is voluntary.
Hearing requires more attention than listening.
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