Consumer Protection and Regulatory Authorities Quiz

What is the primary purpose of the Consumer Protection Act, 2019?

• To establish the Reserve Bank of India

• To regulate banking services

• To provide a mechanism for filing consumer complaints

• To oversee insurance policies

Who can file a complaint under the Consumer Protection Act, 2019?

• Any consumer or their legal representatives

• Only government officials

• Only the deceased consumer's family

• Only registered consumer associations

What is the limitation period for filing a consumer complaint?

• 1 year

• 5 years

• 2 years

• 3 years

Which commission handles complaints involving amounts up to ₹1 crore?

• State Commission

• National Commission

• District Commission

• Consumer Forum

What is a ground for filing a consumer complaint?

• Defective goods

• High prices

• Consumer's age

• Location of purchase

What is the role of the Banking Ombudsman?

• To manage government accounts

• To handle customer complaints against banks

• To regulate interest rates

• To issue banking licenses

What is the maximum compensation a consumer can claim through the Banking Ombudsman?

• ₹50 lakhs

• ₹10 lakhs

• ₹5 lakhs

• ₹20 lakhs

What does the acronym IRDAI stand for?

• Insurance Regulation and Development Agency of India

• Indian Reserve Development Authority of India

• Indian Regulatory Development Authority of Insurance

• Insurance Regulatory and Development Authority of India

What is the primary objective of the Telecom Regulatory Authority of India (TRAI)?

• To manage foreign investments

• To issue insurance policies

• To oversee telecommunications in India

• To regulate banking services

What is the role of the Central Electricity Regulatory Commission (CERC)?

• To regulate tariffs of power generating companies

• To manage banking operations

• To oversee insurance claims

• To issue consumer complaints