2MRC - C3.6 - Fidéliser les clients
9th - 12th Grade
•12 Qs
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2MRC - C3.6 - Fidéliser les clients
Quiz
•
Education
•
9th - 12th Grade
•
Practice Problem
•
Easy
Michael Marrapodi
Used 1+ times
FREE Resource
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12 questions
Show all answers
1.
MULTIPLE CHOICE QUESTION
20 sec • 1 pt
Le Bon Marché envoie une newsletter présentant les offres fidélité à venir.
DIGITAL
TELEPHONIQUE
PHYSIQUE
2.
MULTIPLE CHOICE QUESTION
20 sec • 1 pt
Un conseiller appelle un client pour l’informer d’un bon cadeau expiré
DIGITAL
TELEPHONIQUE
PHYSIQUE
3.
MULTIPLE CHOICE QUESTION
20 sec • 1 pt
Une affiche en magasin présente les avantages de la carte 24 Sèvres.
DIGITAL
TELEPHONIQUE
PHYSIQUE
4.
MULTIPLE CHOICE QUESTION
20 sec • 1 pt
Une notification s’affiche sur l’application mobile 24S.
DIGITAL
TELEPHONIQUE
PHYSIQUE
5.
MULTIPLE CHOICE QUESTION
20 sec • 1 pt
Un client reçoit une invitation papier à une vente privée chez lui.
DIGITAL
TELEPHONIQUE
PHYSIQUE
6.
MULTIPLE CHOICE QUESTION
20 sec • 1 pt
Un conseiller appelle pour proposer un service de retouches gratuit.
DIGITAL
TELEPHONIQUE
PHYSIQUE
7.
MULTIPLE CHOICE QUESTION
20 sec • 1 pt
Le Bon Marché installe un stand temporaire en magasin pour présenter le programme fidélité.
DIGITAL
TELEPHONIQUE
PHYSIQUE
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