Second Semester Final

What is the purpose of a performance review?

• Give employers a chance to vent

• Set up appointments to fire employees

• Provide a chance for supervisors to give feedback, both positive and negative, to employees

• Give employees a chance to interview for a promotion

Which of the following is an example of a positive outcome of professional development for employers?

• Higher pay for employees

• Increased sales

• Higher retention rates

• Expanded operations in to new markets

Some industries require workers to obtain this to be certified to practice their occupation

• License

• GED

• ISO 9001 - Certification

• Kaizen Way

Which best describes vertical job growth?

• Developing skills that make you a more well rounded worker

• Applying for a similar job with a different company

• Developing skills that allow you to move up the "corporate ladder"

• Gaining enough skills to not get fired

Which of the following is NOT a skill of effective communication?

• Active Listening

• Providing constructive feedback

• Ignoring non-verbal communication

• Fostering collaboration

Which method is best for avoiding miscommunication?

• A) Repeat what was said to you to clarify the message

• B) Speak over the person talking to you

• C) Provide written communication in all capital letters to make your point

• D) Give off negative non verbal cues when someone is talking to you

Which of the following are characteristics of ethical communication? (Check all that apply)

• Honesty

• Responsible

• Angry

• Respectful

• One-sided

Which best defines what an employee program manual includes?

• A list of benefits and compensation that an employer offers its employees

• A detailed layout of standards and operating procedures

• A full list of employee training programs and professional development opportunities

• A list of vendors and other personnel who may be in the building throughout the day

Which of the following is a contributing factor as to why people may not attend college?

• It's too difficult

• It takes up too much time

• Universities don't offer degrees in what they want to study

• People go into too much debt

What is the purpose of a career assessment test?

• It provides you with a list companies you can work for

• It provides you with a list of strengths to help you identify the type of work you might excel at

• It shows you the gaps you have in applying for jobs

• It provides you with a list of colleges you should attend