Quiz on Order Processing

What is the first step in processing an order?

• Shipping the product

• Storing the product

• Verifying the order

• Packing the product

• Contacting the accounting department

Which of the following is not necessary to have in a purchase order?

• Desired delivery date

• Name of the buyer

• Weight of the package

• List of products

• Quantity ordered

Which ERP system is commonly used for order processing?

• Windows

• Excel

• SAP

• Gmail

• Outlook

If the order does not match the products in stock, what should be done?

• Send a different product instead

• Cancel the order

• Notify the customer and purchasing department

• Discount the product

• Wait until the product is available

Which of the following is not a common problem in Order Processing?

• Out of stock

• Incorrect data entry

• Incorrect packing

• Customer changing phone number

• Incomplete documents

What is the purpose of verifying an order before shipping?

• To increase sales

• To prevent loss of items

• To meet customer requirements

• To save storage space

• To keep employees busy

Who prepares the purchase order (PO)?

• Accounting department

• Customer

• Driver

• Warehouse staff

• Transport service unit

Which software is most suitable for Order Processing?

• Adobe Photoshop

• Microsoft Word

• Excel or ERP system

• LINE Application

• YouTube

Incorrect order information may affect?

• Product promotion

• Delayed shipping

• Incorrect invoicing

• Product cost

• All of the above

What technology is used to verify orders?

• RFID

• GPS

• QR Code

• Barcode

• All of A, C, and D